Hotel Viva Tropic
Hotel review Hotel Viva Tropic
by Raphael2011-09-013.75
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Member since 12/7/08
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The review was read 1699 times.
1 / 2 User (50%) finds this review helpful.
1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.5
Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.5
Three stars Yes, four stars: No. *
Enlarge letters A A Downsize letters A AThe hotel could not convince us, for families but it seems because the child friendliness of the staff was very suitable. Some things were just not up to our expectations of a four stars hotel, for example, the deposit for towels (each of which only got a guest), the special charge for those rooms safe, the daily room cleaning. Above all, the buffet could not fulfil our expectations (for example Teilschließung already ein/zwei hour before the end of breakfast/dinner).
* This hotel review was originally written in German by Raphael. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast ,zuerst möchten wir Ihnen für Ihre Komentare danken, die jederzeit sehr willkommen ist und uns hilft,
unseren Service für unsere Kunden zu verbessern, denn unsere Hauptidee ist,
dass Sie die besten Ferien mit Ihrer Familie verbringen.
Zweitens darf ich Ihnen versichern, dass alle Ihre Kommentare an die zuständigen Personen
weitergeleitet wurden, um die notwendigen Schritte zu prüfen und falls notwendig,
die potentiellen Schwächen in unserem Service zu beseitigen. Was die Badetücher betrifft dürfen wir Sie darüber informieren das Hotels Viva die Umwelt unterstützt. Daher wird nur ein Badetuch pro Person angeboten. Sollte ein Gast allerdings ein weiteres Badetuch wünschen, so wird dieses selbstverständlich arrangiert.
Wir bedanken uns für die Zeit,
die Sie sich genommen haben, um Ihren Kommentar über Ihren Urlaub zu schreiben.
Wir hoffen sehr, Sie auch in Zukunft in einem unserer Viva Hotels begrüssen zu können.
Mit freundlichen Grüssen
Additional info concerning your hotel review Hotel Viva Tropic
| What type of room did you review? | Studio with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
