Hotel review Hotel Voyager Beach Resort

by Ronny2010-11-013.16666666667



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2 von 5 User (40%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in November 10
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.8

Good, but not perfect, price and performance were not met. *

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Food was very good, staff very good overall. Condition of the hotel (room 4212) very tired and run down. Management ignorant to the guest. Broken fridge after a week changed, safe during the whole holiday broken (low battery but two euro per day rent!!!), double charged the restaurant (staff to monitor> tends to fraud!! witnesses it therefor!!!) Insektenbeseitigung poor in the room even after separate invitation. Tiles broken, bathroom door-frame was starting to rot before itself, repair noise during the last four days in building four> management ignored complaints about noise. Pools were very good, pool hand towel procedure very bad. Service for drinks at the pool irregular in all inclusive. Conclusion: I will only stay if renovated and improvements to the service, otherwise rather not. Why should I bother me unnecessary, finally, I paid for perfect service.

* This hotel review was originally written in German by Ronny. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    3.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      2.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Voyager Beach Resort

What type of room did you review? Double room Deluxe with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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