Not once again

Hotel review Hotel Wagrainerhof

by Doreen2011-07-013.66666666667

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The review was read 281 times.

From: Austria
Age: 31-35
Travel time: in July 11
I travelled as: Family
Children: 3
Duration: 3-5 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4.4

Not once again *

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We were with the cleanliness of the restaurant not satisfied at all. We found the next morning the cutlery and leftovers from the evening before on the floor. The games room for the little ones didn't work, a chamber to put dirty and broken furniture for. The playground was again. The price for the three days it was okay, but we would not again.

* This hotel review was originally written in German by Doreen. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.8
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.5
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Hotelier's comment

Liebe Doreen!
Vielen Dank für Ihre Bewertung.
Es tut uns sehr leid zu hören, dass Sie mit Ihrem Aufenthalt in unserem Haus nicht zufrieden waren. Auf jeden Fall werden wir Ihre Kritik als Anregung zur Besserung berücksichtigen.
Liebe Grüße - Hotel Wagrainerhof ****

Additional info concerning your hotel review Hotel Wagrainerhof

What type of room did you review?	Shared room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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