All Around modernizing and in need of renovation

Hotel review Hotel Waldhorn Stuttgart

by Jutta2010-07-012.33333333333

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From: Germany
Age: 36-40
Travel time: in July 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.8

All Around modernizing and in need of renovation *

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We chose this hotel because of its proximity to a venue, where we have a wedding were invited and benefited from the hotel.
All public areas, front desk, Breakfast area require an urgent modernisation/renovation.
Our room was on the 'new building' on the accompanying butcher's shop- refrigerator you can hear the whole night hum. The room for furniture from the sixties Years to update around, but the option is selected and corners as for example in the primitive Fernsehnische leave.
In the bathroom you will find also shower curtains before, the land rich hardly storage space for one person from.
The Selection at the Breakfast is limited to the most necessary things, if you after a edible and hot coffee asked (in the thermos jugs had already exceeded its half-life), this will bemused high pulled Eyebrows commented.
From the table is just the waste bucket in the table (which the staff turned a blind-is cleared during breakfast anyway) and the tray with sugar and sweeteners is not since weeks cleaned by.
In short we spent the money, that we had to pay out right there... Cards accepted the hotel, no cash cards with the reference, it would be sufficient Banks in the street, where one could withdraw cash to pay.
In a nutshell: we will not stay here again.

* This hotel review was originally written in German by Jutta. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

2.0
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  1.0
  Suns

Hotelier's comment

Wir präsentieren uns als kleinen Familienbetrieb mit gemütlichem Ambiente, das wir kein top modernes Hotel sind wird von unseren vielen Stammgästen sehr geschätzt, da wir Wert auf Persönlichkeit und Wohlfühlen legen. Unsere Neubauzimmer sind ca. 2 Jahre alt und wurde von Grund auf neu aufgebaut - sie sind sehr beliebt und meist als erstes vergriffen, Beschwerden wegen störenden Geräuschen sind uns neu.
In unserem Frühstücksbuffet für 6 €/Tag ist folgendes enthalten:
Vollkornbrot, Brötchen, Knäckebrot, Vollkorntoast, Weizentoast, 3 versch. Käsesorten, 6 versch. Wurstsorten, Quark, Joghurt, frisch gekochte Eier, 3 versch. Sorten Müsli, Milch, O-Saft , frische Gurken, frische Tomaten, Nutella, 3 versch. Sorten Marmelade, Honig, Fruchtsalat, Butter, Margarnine, 9 versch. Teesorten, Kaffee
Nun kann jeder für sich selbst entscheiden ob dieses Frühstück zu diesem Preis nicht reichhaltig ist. Unser Kaffe wird sehr geschätzt und mit einer Hochdruckmaschine gekocht - hierzu erhalten wir immer Komplimente und sind auch über diese Beschwerd sehr verwundert. Selbstverständlich räumt unser Personal während des Frühstücks ab, dafür ist es da. Wenn ein Tisch enmal erst nach 5 Minuten abgeräumt wird, weil das Personal beschäftigt ist Gäste zu bedienen und sich ums Buffet zu kümmern, dann ist das normal, so ist es erfahrungsgemäß in jedem Betrieb wenn das Haus voll ist. Die Gäste dieser Bewertung hatten das Zimmer wie oben abgebildet (60 er Jahre???) der Preis dieses Zimmer betrug 40 €/Person/Nacht inkl. Frühstück...
Es ist sehr schade, das man sich als Hotel nicht wirklich gegen solche Bewertungen zur Wehr setzen kann...

Additional info concerning your hotel review Hotel Waldhorn Stuttgart

What type of room did you review?	Double room with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

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