better having regard to alternative look elsewhere

archived Hotel review Hotel Waldhorn Stuttgart

by Manfred2009-06-012.58333333333
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Member since 5/8/09
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The review was read 343 times.
1 / 3 User (33%) finds this review helpful.

From: Germany
Age: 51-55
Travel time: in June 09
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.1

better having regard to alternative look elsewhere *

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Here the price/performanceproportion not at all! The booked single room with a slanted 'felt' had 5 square meters. The frames of the skylights are rotten, clearly visible mold in the shower. The building is a butchery with räucherei, -this is not for everyone, since it smelled very strong throughout the hotel. In the kitchen help, the cigarette smoking between cold cuts sat and rolls! Unfortunately the courtyard in the storeroom view! The staff seemed to me discreet friendly however unmotivated. Overall I was somewhat irritated about the euro 61.00, I 'room' for the paid.

* This hotel review was originally written in German by Manfred. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.3
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.0
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.3
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Hotelier's comment

Wir verstehen diese Bewertung leider nicht, der Herr hatte in Doppelzimmer zur Einzelbelegung für 61 €/Nacht inkl. reichhaltigem Frühstücksbuffet. das Zimmer hat zwar Dachschrägen, ist aber für zwei Personen ausgerichtet und definitiv wesentlich größer als 5 m². Die Rahmen des Dachfensters sind durch die Sonne etwas ausgeblichen, aber keinesfalls verfault, wir beauern dass sich der Herr daran dermaßen gestört hat, bei Gelegenheit werden wir diese abschleifen und neu streichen.
Nebendran befindet sich eine Metzgerei, welche es uns ermöglicht, zum Frühstück herrlich frische gute Wurst zu bieten, der vom Gast oben erwähnten "Vorratsraum", ist eigentlich die Personalküche, in welcher das Personal der Metzgerei sein Mittagessen zubereitet und einnimmt, das dort geraucht wurde kann schon sein, betrifft allerdings in keinsterweise unser Hotel - in diesem kleinen Raum werden keinerlei Speisen oder Lebensmittel für unsere Kunden oder die Kunden der Metzgerei vorbereitet - dafür wäre er auch wirklich zu klein :)
Leider erwähnte der Gast nichts von seiner Unzufriedenheit bei Abreise, gerne wären wir Ihm ansonsten mit einem Preisnachlass entgegengekommen.

Additional info concerning your hotel review Hotel Waldhorn Stuttgart

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

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