Very friendly staff, Hotel well!

Hotel review Hotel Waldluft

by Gerti2011-08-013.58333333333

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From: Germany
Age: 41-45
Travel time: in August 11
I travelled as: Friends
Children: 1
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.3

Very friendly staff, Hotel well! *

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The hotel was already very worn! We had two double rooms booked with an extra bed! Supposedly had a water damage and had three people in a hotel-I think, the hotel was overbooked! They demanded (was its proposal) then for the money! The next hotel was very marginal cleanliness left much to be desired! The breakfast was satisfactory-, whereas the coffee tasted terrible! The entire staff was very friendly! And the area is beautiful-the hotel is very centrally located! For a couple of days it was OK!

* This hotel review was originally written in German by Gerti. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.8
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  2.0
  Suns
Location and surroundings

5.8
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.7
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

3.8
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Waldluft

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	Ferien

Was the review helpful for you? Yes No

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