Hotel Waldstätterhof
Hotel review Hotel Waldstätterhof
Age: >70
Travel time: in June 10
I travelled as: Family
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.7
No person in charge to solve the problem
Enlarge letters A A Downsize letters A AVery hot climate but it is not a fault of the Hotel. No application instruction of a fan is not equipped. Since length of a cord of the fan was not enough we have to request an extension cord. The signs of the electric switches are not mentioned at all then we could not close the blinds for a sleep. More difficult point was "no responsible person in charge to solve the ploblem" on which took place with a trouble of a bath stop, which has not enabled to use of the bath. The female clarks worked in a range of their allowance, but not enough to solve the problem.
We felt the hotel managements are not eager for the operation.
Location
Location is next to a train station and very easy to make an approach to sight-seeing stations. Not sppropriate to stay in a hot summer since no air-conditioner is equipped.
The clarks are working inside of their given authority and less authority is given by the managements to solve the problem if it take place.
Gastronomy
Only in case of a breakfast buffet.
Sport & Entertainment not available
Room
A coffee machine equipped. Small windows, no terace, though they gave us up-graded room. No information on their room given. The worst case is a fault bath tab stopper not operated.
Tips and recommendations
We shall not stay there again before they change their managing policy. How to improve the customers complaint.
Additional info concerning your hotel review Hotel Waldstätterhof
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
