Hotel review Hotel Wellington

by Birgit2011-10-012.5



Not yet registered
Want to ask me a question?
The review was read 627 times.
From: Germany
Age: 41-45
Travel time: in October 11
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3

Bad hotel in a great location *

Enlarge letters A A Downsize letters A A

Never again Hotel Wellington! We had nine months prior to arrival booked two rooms for four nights. On the day of arrival was unfortunately no room for us. He gave us for a night in a hotel nearby Blakely skilled (we would have stayed there). The next day they had then late afternoon and first after considerable debate two rooms for us-one in the seventh floor and a room in the 23. Floor (we traveled as a family!). The room on the seventh floor was old, shabby and cold and the so-called luxury room in the 23. Floor was a mini überheiztes rooms (the heating is not self-adjusting). About the poor state of the rooms could you perhaps be overlooked, since you are there to sleep. But the friendliness of the ladies at the front desk was appalling. We have stayed several times in the United States, but with so many unfriendly receptionists we have never experienced something like that. In order to reassure us, you told us, that we created for those trouble on our credit card get paid. We have got nothing, I suppose that this will never happen.

* This hotel review was originally written in German by Birgit. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.0
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    not rated

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Wellington

What type of room did you review? Double room Economy
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Rather poor
Which tour operator did you travel with? FTI

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel Wellington, New York - Manhattan will help you evaluate and rate whether Hotel Wellington in New York is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort