Hotel review Hotel Wessobrunn

by Nina2011-10-012.5



Not yet registered
Want to ask me a question?
The review was read 485 times.
0 von 1 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 31-35
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3

Beautiful optics, quality poor *

Enlarge letters A A Downsize letters A A

Optically attractive, newly renovated hotel, unfortunately very cheap (bad mattresses cheap duvet, terrible pillows). Musty unfriendly staff especially in the restaurant, in addition, extremely inflexible (abgekochtes water to the flask for our baby was not available). The breakfast buffet was not refilled-bad luck for the late risers.

* This hotel review was originally written in German by Nina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.7
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.8
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      2.0
      Suns
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Wir bedauern sehr, dass Sie die zwei Tage bei uns nicht genossen haben. Unsere neu eingerichteten Zimmer und Suiten wurden von einem mehrfach zertifizierten Tischlereibetrieb (das ISO-Zertifikat 14001 im Umweltmanagement, die Zertifizierung für das Qualitätsmanagement ISO 9001:2000, sowie die SOA -Zertifizierung OS 6 – IV) ausgestattet, unter anderem auch auch mit Qualitätsmatratzen und anti-allergie Betten und Kopfkissen. Auf Wunsch hätten wir Ihnen selbstverständlich sofort ein anderes Kissen, Matratze und Bettdecke gegeben. Unsere Gäste schätzen unsere Freundlichkeit und Zuvorkommenheit sehr. Abgekochtes Wasser ist stets am Frühstücksbuffet und an der Bar erhältlich. Unser reichhaltiges Frühstücksbuffet wird immer mit frischen Produkten nachgefüllt. Schad, dass Sie unser viergängiges Abendessen mit Menuwahl und Salatbuffet nicht genossen haben.

Additional info concerning your hotel review Hotel Wessobrunn

What type of room did you review? Suite Deluxe with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel Wessobrunn, Meran/Merano will help you evaluate and rate whether Hotel Wessobrunn in South Tyrol is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort