Hotel review Hotel Xenia

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by Michael2011-07-012.58333333333
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Member since 10/10/09
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The review was read 770 times.
From: Germany
Age: 46-50
Travel time: in July 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.1
Proof of booking provided

Dazzler Hotel, not recommendable! *

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Unfriendly staff, especially at the front desk. The hotel claims of the upper class with SpA, wellness etc. but lacks the easiest. The maintenance of the hotel has been totally neglected pools, for example. The direct beach location is the best thing this hotel can offer, in terms of customer service and attention to detail, it is not recommended. Seven nowadays griechenlandreisen we have with this hotel now drawn a blank.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.8
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    4.6
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    2.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      3.0
      Suns
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Xenia

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Jahn Reisen

Was the review helpful for you? Yes No


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