Hotel review Hotel Yasmin Resort Bodrum

by Markus2011-10-012.66666666667



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From: Germany
Age: 41-45
Travel time: in October 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.2

Never again *

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The hotel has its best time behind itself, much dirt was in the room, the staff did not have desire more, because the Hotel the last week before the end of the season was open. The room safe was cracked and it completely cash stolen, nobody was there, of course, and the manager of the hotel could hardly believe that such a thing can happen in this hotel! I come from the allgäu, but the hillside and the steps to get to your room, are actually reasonable. Tennis court coating was broken, volleyball net after a complaint rather than reduced capacity presented. I would not recommend this hotel.

* This hotel review was originally written in German by Markus. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    3.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Dear Guest,

Thank you for sharing your review and letting us know our negative points .
We will definetly work on those issues to improve our services.

Pınar ÖZBEK
Guest Relation Manager
YASMIN RESORT BODRUM

Additional info concerning your hotel review Hotel Yasmin Resort Bodrum

What type of room did you review? Double room Economy with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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