Hotel and Conference Centre Papendal
Hotel review Hotel and Conference Centre Papendal
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Age: 41-45
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3
No four stars-from our point of view absolutely dubious *
Enlarge letters A A Downsize letters A AWe had booked the hotel through a portal under the heading of four stars hotel. During the eincheckens was only one known to us, that we had a three-star room. After our protest we were there was the nature 'against', that we instead of twelve, 50 Euro extra charge, the normally for a four star room would pay due, only seven, 50 Euro extra charge. We decided against it, as we were told, the difference between three and four stars would only, that the three-star room the shower in the bath tub integrated. The room 111, we then got, but from our point of view maximal two star level. Mold and mildew in the bathroom, a bathtub, in tight ten minutes after taking a shower the water was ankle, damaged walls, not at all, or only poorly renovated, the mattresses were so soft, that we in the night with back pain woke up several times, a broken door to the bathroom. Photos, the most faults document, prepared on holidaycheck we. Bad was it again, as the next morning we saw, that the portal specified hair dryer were not available. Also usually obvious things, like a toilet brush were non-existent. Furthermore, the hotel was so loud, that we received, when the neighbors in the adjoining room and in the room above us arrived. The early checkout time and ten o'clock we have experienced in any hotel. I believe it is fair to say, that the breakfast, included in the room rate was the, a good standard, but for the offered services were 89 €plus one, ten euro levy absolutely not appropriate. As the front desk when we left with our response to the demand, if everything was okay except former, handled is, all but the cake. After we had expressed dissatisfaction, we only got the answer: 'The is probably only their opinion, we could also change nothing more'. Conclusion: we can not recommend this hotel. We'have done a lot of traveling, so, as in this hotel is never happened.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel and Conference Centre Papendal
| What type of room did you review? | Double room Standard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
