The Esplanade Hotel

archived Hotel review Hotel bei der Esplanade

by Hanjog2007-09-012.25

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The review was read 549 times.
2 von 3 User (67%) finden diese Bewertung hilfreich.

From: Germany
Age: 56-60
Travel time: in September 07
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.7

The Esplanade Hotel *

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A double room was much too small and only had a FRZ (1, 20m) bed and with one side on the wall so that you had to climb over the partner, if you want to get up in the morning and let Füßende. The bathroom was across the hall and was used by the owners, especially the toilet. On request was denied this. Furthermore, it was not possible to close the bathroom from the outside. In the toilet were constantly mudslinging traces. Supposedly this bathroom for this room. Furthermore, in this hotel a sum of a restaurant and the owners have made no effort to inform the police. That we have then themselves. The police have the operation in the hotel and the owners were very sketchy. It was suddenly disappeared and the maid also the rest of the stay more in appearance.
During breakfast we could not sit at a table (7 persons), but had to distribute each morning at other tables, although we had asked for it. On the day of departure, it was not possible to pay with a card, because the reader would be broken. The owners were not ready to send, so that several people had to go to the ATM, in order to get money.

* This hotel review was originally written in German by Hanjog. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

5.7
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.5
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel bei der Esplanade

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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