Never again!

Hotel review Hotel du Helder

by Olga2011-08-012.25
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Member since 8/25/11
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From: Germany
Age: 19-25
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.7

Never again! *

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Our room (no air conditioning) Small had a smelly carpet and very dusty curtains. The mattress of our folding bed was very worn out and the sheets had stains! The bathroom was old and moldy! As our room was situated on the street side and it was with the windows closed it was not bearable (heat and very musty smell) we had to open the window at night, what us a sleepless night complaint was inevitable, since the tram was very loud and the street were very many young people sat and drank. All in all, we will never go back to this hotel!

* This hotel review was originally written in German by Olga. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.7
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.0
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel du Helder

What type of room did you review?	Double room Special offer with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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