IFA Dunamar Hotel
Hotel review IFA Dunamar Hotel
The review was read 1213 times.
0 von 1 User (0%) finden diese Bewertung hilfreich.
0 von 1 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.4
Age: 56-60
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.4
Four stars not deserved *
Enlarge letters A A Downsize letters A AIn a hotel with four stars it is impossible that you had to get coffee yourself from the buffet. Breakfast service is simply not different terrain (even bad). The staff in the restaurant was simply arrogant and poorly trained. At the dinner (wheat beer five €) even some emptied, (Red 23 €) even mold. No wine. Four stars u n m C g l I C h! The hotel has good transport connections and under the new ownership and must not rest because of the location.
* This hotel review was originally written in German by Günter. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Günter,vielen Dank für Ihre Bewertung auf Holidaycheck.
Es tut uns Leid, dass Ihr Aufenthalt nicht vollends zufriedenstellend war. Wir möchten uns für die Unannehmlichkeiten und den schlechten Eindruck in der Restaurant entschuldigen.
In Bezug auf der Service haben wir umgehend Rücksprache mit der Restaurant Leiter gehalten.
Wir würden uns freuen, Sie nochmal begrüßen zu dürfen und danken Ihnen dass Sie unser Hotel für Ihren Urlaub auf Gran Canaria ausgewählt haben.
Mit freundlichen Grüßen,
Alexander/Gastbetreuung
Additional info concerning your hotel review IFA Dunamar Hotel
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Jahn Reisen |
