IFA Graal-Müritz Hotel
Hotel review IFA Graal-Müritz Hotel
From: Germany
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.1
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.1
The restaurant was very disappointing, but very good hotel *
Enlarge letters A A Downsize letters A ALarge and only complaint-the restaurant in the hotel :-higher price category, is justified only by name and the court, unfortunately not at all through quality-unprofessional response and implementation of criticism was the second time in this hotel -it has nothing amended-a shame!
* This hotel review was originally written in German by Mike. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Mike,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei HolidayCheck zu bewerten. Es tut uns sehr Leid, zu hören, dass Sie mit unseren Leistungen im Restaurant nicht zufrieden waren. Ihre Kritik nehmen wir sehr ernst. Wir hoffen sehr, dass Sie uns die Chance geben, Sie davon zu überzeugen, dass wir das besser können und wir Sie ein 3. Mal bei uns im Haus begrüßen dürfen,
Wir wünschen Ihnen eine schöne Weihnachtszeit!
Ihr Team vom
IFA Hotel Graal-Müritz
Additional info concerning your hotel review IFA Graal-Müritz Hotel
| What type of room did you review? | Double room Superior with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
