The dirtiest bath/room in twelve years Hotel

Hotel review Ibis Hotel Melsungen

by Uwe2011-07-012.5
Read the other contributions

Member since 9/8/11
Want to ask me a question?

The review was read 446 times.
1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 36-40
Travel time: in July 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3

The dirtiest bath/room in twelve years Hotel *

Enlarge letters A A Downsize letters A A

I am in my capacity as a bit outside service is used, something at least I have ever experienced in a IBIS (in this price range): the rooms on first sight to be a relatively clean, you look in the corners-> hair, dirt, ..., Then the bathroom: few towels; carelessly thrown on the owner, behind the bathroom door solve the tiles (are about 2 centimeter on the wall), I go showers: the water runs after five minutes from the shower in the bath inside (drains) and I am in a quagmire full of hair (not me). I travel here this morning and I hope I will such a verlaustes room in this price range, not again

* This hotel review was originally written in German by Uwe. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  2.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

3.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.8
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  2.0
  Suns

Hotelier's comment

Sehr geehrter Uwe,
wir bedauern, dass Sie mit unserem Standard nicht zufrieden waren und danken für
die Kritik, die uns auch in diesem Fall hilft, unseren Service zu verbessern.
Ich werde umgehend mit unserer Reinigungsfirma eine persönliche Kontrolle aller
Bäder vornehmen und sichere Ihnen zu, dass wir zukünftig ausschließlich saubere
"Ecken" haben werden. Dafür gibt es auch unsere 15-Minuten-Garantie, die Ihnen
eine Abhilfe Ihrer Beanstandung binnen 15 Minuten zusichert, ansonsten erhalten
Sie Ihre Übernachtung kostenfrei.
Wir würden uns freuen, Sie trotzdem wieder einmal in unserem Haus begrüßen zu dürfen.
Dagmar Weigand Direktorin

Additional info concerning your hotel review Ibis Hotel Melsungen

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

Print review