Hotel review Ikaros Beach Resort & Spa

Profile picture Bettina1965
by Bettina2011-10-014.16666666667
Read the other contributions


Member since 1/14/11
The review was read 1970 times.
0 von 1 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5

Ikaros beach resort-really five stars? *

Enlarge letters A A Downsize letters A A

Hotel facility: a harmonious hotel area in the form of an exchange of Cretan village. Of the very successful. The dining room seemed to be less appealing (train station atmosphere). Rooms: our room was negative to complain about: the very narrow bed (about a, 50 meters) and the insufficient shower attachment (not sealed, water runs automatically by the edge of the bathtub in the bathroom home and is under water). The request, to overcome these obstacles, was not met. Food and beverages: varied and overall attractive, but sometimes gaps at the re-filling of the food and the quality was not five star. Show cooking: moderate. Beach bar: lukewarm cappuccino for three, 80 euro, a joke. Service forces: excellence without blemish and rebuke. End of season: The clearance work at the hotel (away from furniture, hosed down the beach chairs and umbrellas with high pressure wipers despite present guests) were unfortunately on the last days everywhere to be seen. Overall conclusion: good 4 star hotel, in our opinion not a five star.

* This hotel review was originally written in German by Bettina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Hallo Bettina,

vielen Dank fuer das Feedback. Leider sind Ihnen ein paar Punkte negativ aufgefallen und wir hätten uns gewünscht das Sie uns direkt ansprechen um Ihnen den Urlaub so angenehm wie möglich zugestalten. Unser Hauptrestaurant ist leider sehr hellhöring und wir sind dabei abhilfe zuschaffen. Mit dem Bett hätten Sie uns ansprechen können und wir hätten Ihnen einen Umzug angeboten da alle unser 246 Zimmer Unterschiedlich sind. Was leider den Cappuccino angeht hätten Sie ruhig zurück gehen lassen können und was das Nachlegen angeht hat sich vielleicht überschnitten da unsere Speisen frisch zubereitet werden. Aber wir würden uns freuen Sie wieder begrüssen zu dürfen und Ihnen den Wohlverdienten Urlaub zu unterbreiten. Vielen Grüsse aus dem Ikaros Beach Resort

Additional info concerning your hotel review Ikaros Beach Resort & Spa

What type of room did you review? Bungalow Deluxe with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Ikaros Beach Resort & Spa, Malia will help you evaluate and rate whether Ikaros Beach Resort & Spa in Crete is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort