archived Hotel review Kempinski Hotel Xi'an

by Klaus2009-08-013.08333333333



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From: Germany
Age: 41-45
Travel time: in August 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.7

More appearance than *

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the hotel lies far out from the center of town. This is the signal was very limited. If you don't own a car-which as a tourist in China is normal-only the taxi. As the infrastructure in the city center is completely overloaded, you get between 16-18 o'clock only very difficult to get a transport. It is normally an hour in the hotel on a taxi wait (wait 1 hour and transport 0.45 h) in reverse backs it was from the city center the taxi driver at rush hour to drive to the hotel Kempinski.
the hotel itself has a lot of comfort a five star hotels, but with a real Kempinski step.
the processing is at the second glance was rather moderate. The rooms are a bit incongruous and due to the small number of pieces of furniture rather too large.
the at the front desk deposit was requested other for the mini bar.
the mini bar was only an empty fridge.
the breakfast was expensive and sufficient, but not what I expected for Kempinski hotel.
in short: for a city break not suitable.

* This hotel review was originally written in German by Klaus. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    1.5
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      2.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Kempinski Hotel Xi'an

What type of room did you review? Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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