archived Hotel review Kerem Resort

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by Hulya2009-08-011.5
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Member since 8/13/09
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The review was read 740 times.
5 von 10 User (50%) finden diese Bewertung hilfreich.
From: No details
Age: 41-45
Travel time: in August 09
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 1.8

The hotel management was too bad

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hi I would like review the reason for my travel is to explain to other people not to choose this hotel. I went there indivual without travel agency The hotel management haven't had any idae to hotel businnes , guest relations etc. Everybody at the hotel was extrelmy rude. They dıdn't care us whatever I asked for soemthing I had been turned down. Qualıty of the food was ordinary there was carelss. etc...
the amonut of the money was too high such a hotel like this for per night !


Hotel review in categories

  • Hotel in general
    open close
    2.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    1.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      1.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      1.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      1.0
      Suns
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Kerem Resort

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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