Kongresshotel Potsdam am Templiner See
Hotel review Kongresshotel Potsdam am Templiner See
The review was read 468 times.
From: Germany
Age: 41-45
Travel time: in June 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.4
Age: 41-45
Travel time: in June 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.4
Ups and downs very close together *
Enlarge letters A A Downsize letters A AWe have rarely eaten so bad as breakfast lunch and dinner the hotel review of Tobias, despite repeated discussions, little has changed.
Food in two categories. Besse lemon shame the hotel is great but many small matters casted a cloud over the overall impression which ran very!
* This hotel review was originally written in German by Markus. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Markus,vielen Dank für das Feedback. Leider müssen wir Ihnen zustimmen, in der letzen Woche hatten wir in der Gastronomie beim Lunch und Dinnerbüfett ein Tief, welches sich nicht so schnell verbessern ließ. Unser Küchenchef nimmt sich Ihrem Feedback persönlich an und wird für eine Verbessung Sorge tragen. Wir haben die Reklamation bereits in der letzten Woche erhalten und uns täglich um eine Verbesserung bemüht. Wir versichern Ihnen, dass uns dies durchaus sehr wichtig ist. Wir würden uns freuen, wenn Sie uns die Chance geben, bei einem nächsten Besuch Ihnen unsere Leistungsfähigkeit zu zeigen.
Wir Danken Ihnen für das Feedback und sehen es als Möglichkeit der Verbesserung.
Freundliche Grüße
das Qualitätsteam vom Kongresshotel
Additional info concerning your hotel review Kongresshotel Potsdam am Templiner See
| What type of room did you review? | Single room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
