Kontokali Bay Resort & Spa
Hotel review Kontokali Bay Resort & Spa
Age: 61-65
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.9
A quick return to our favourite place
Enlarge letters A A Downsize letters A AThis time I only wanted to make a basic review because after our stay in July I have written a very detailed review on July 24th,2011. I think it is the best proof of the quality and wonderful atmosphere in the hotel that we came back so fast and once again we enjoyed every day. It was our 12th visit already but certainly not our last one, because with the Kontokali Bay Hotel we have found our ideal place for beach holidays. I have mentioned it already in my July review, but I want to emphasize again the friendlyness and service-oriented behaviour of the staff members, the cleanliness in all areas of the hotel and the wide variety and quality of food offered in the restaurants and the taverna at the beach. I also want to point out, that contrary to many other hotels, the General Manager Mr.Margonis is in close contact with guests and staff members and he is therefore well informed and in a position to take care personally if necessary. The Kontokali Bay Hotel is and will remain the ideal place for us to spend wonderful holidays and we already look forward to summer 2012 to meet again with everybody there. Besides us there are many returning guests and this is in my opinion the best compliment a hotel might get from the clients.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
“Dear Norbert,Thank you very much indeed for your frank and candid comments posted on Holidaycheck. It is always nice to receive positive comments about our services and facilities, but more important for the friendliness of our personnel, especially from a repeat guest like you.
What makes our resort unique is the “recognition and pampering” we extend to our guests and we are able to do this only through our capable team, that is the ‘center’ of our culture.
Also, what makes Kontokali Bay Resort and Spa different is that we have the right people with the proper skills in place for the job who provide outstanding service.
Our on property employees are a product of a long history of developing a winning culture. The high percentage of repeat guests we have at Kontokali Bay Resort and Spa is because of our personnel, which is the ‘heart and soul’ of our values and it has been cultivated over decades.
We are delighted to hear you had a lovely time “again” with us and it was a pleasure to have looked after you.
Thank you once more for your positive comments. We are delighted that you enjoyed your holiday and we look forward to welcoming back next spring.”
Alex Margonis - G.M.
Additional info concerning your hotel review Kontokali Bay Resort & Spa
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
