Resort Andermatt beautiful, Kronen hotel poor

Hotel review Kronen Hotel

by Gheorghiu2010-09-013.08333333333
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From: No details
Age: 41-45
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7

Resort Andermatt beautiful, Kronen hotel poor

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Kronen hotel it is an old house converted into hotel and it shows immediately inside.The hotel is beautiful outside.We paid for an overnight stay and breakfast 120 euro, an enormous price compared with the conditions offered.The bathroom in our room was very small, I've never seen anything like it-TERRIBLE.The beds were cosy, but the rest of furniture and the TV are old and the walls are shriveled.
Breakfast was average and staff also.Too bad for this wonderful area from Swiss Alps.This hotel should be declassified.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Kronen Hotel - Old houses and river

Hotel review Kronen Hotel - Andermatt by night

Hotel review in categories

Hotel in general

3.7
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.8
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Kronen Hotel

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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