Landhotel Van der Valk Spornitz
Hotel review Landhotel Van der Valk Spornitz
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3
Staff was completely overwhelmed *
Enlarge letters A A Downsize letters A AVan der Falk save, it seems. In the restaurant are two very young forces, which is responsible for everything. Buffet (very long waits, even with the map), peel potatoes you, you mix drinks. This is, of course, to create two. This view is at the expense of satisfaction of the guests. At high occupancy of the hotel front desk in the restaurant/kitchen help. Unmotivated, slow in the breakfast the same: (a few) free tables were not cleared forever. The coffee pick up yourself at the best yourself. The food or taste... Poor. Shower if all showers impossible. Cold water, area overloaded. The new year's Eve: a live band, and a DJ. Both spatially well separated, so that you don't bother each other. But: they play the same music! The DJ will usher in the new year just three minutes too early. Between 00:00 01:00 and about o'clock no music. Silence. Mood then. Praise-worthy and the new year's Eve buffet and new year's brunch. The fact, that one was very late on check out was pleasant. All in all-van der Falk in better Times. If the ever go back? I have my doubts.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Annett,vielen Dank, dass Sie sich die Zeit genommen haben, um Ihren Aufenthalt bei uns zu bewerten.
Wir bedauern, dass Sie nicht vollends zufrieden waren und werden Ihre Kritikpunkte ausführlich diskutieren, damit diese Dinge zukünftig nicht mehr auftreten.
Wir wünschen Ihnen alles Gute für 2012!
Ihr Team vom Landhotel Spornitz van der Valk
Additional info concerning your hotel review Landhotel Van der Valk Spornitz
| What type of room did you review? | Double room Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
