The hotel has not deserved three stars

Hotel review Le Grand Hotel Tours

by Gilbert2011-07-012.75
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Member since 7/3/06

The review was read 150 times.

From: Germany
Age: 56-60
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.3

The hotel has not deserved three stars *

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The hotel was located directly at the train station. The windows are not zugedämmt. We had room 355. I don't think I need to say much, if you have seen the pictures. The shower was not only unhygienic, but in the area of the shower head leaked too.
Night for two persons with garage and breakfast 194 euro

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Le Grand Hotel Tours - Raumangebot im Zimmer

Hotel review Le Grand Hotel Tours - Blick aus dem Fenster

Hotel review Le Grand Hotel Tours - Toilette

Hotel review Le Grand Hotel Tours - Schimmel

Hotel review Le Grand Hotel Tours - Laden vor dem Fenster

Hotel review Le Grand Hotel Tours - Duschvorhang im Bad

Hotel review Le Grand Hotel Tours - Defekter Schlauch an Dusche

* This hotel review was originally written in German by Gilbert. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.7
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Le Grand Hotel Tours

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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