Hotel review Mareblue Village & Aqua Park

by Thomas2011-10-012.33333333333



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From: Germany
Age: 41-45
Travel time: in October 11
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.8

Lower Middle Class *

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Hotel is getting old slowly. During the rain water in the dining room and in our room leaked. There were cats during the meal times always be present. What was absolutely nuts was a Luxair-tourist, that the children's entertainment in addition shopping! The temperatures in the pools had no 15 degrees, even though it was the end of the season. No problems with the staff at the front desk, very helpful and friendly since there were all. An employee at the outside bar but had to laugh at the waiters.

* This hotel review was originally written in German by Thomas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.3
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.3
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    1.5
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Mareblue Village & Aqua Park

What type of room did you review? Family room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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