Maritim Hotel Kaiserhof Heringsdorf
Hotel review Maritim Hotel Kaiserhof Heringsdorf
The review was read 272 times.
From: Germany
Age: 66-70
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.9
Age: 66-70
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.9
Hotel good, location excellent, great kitchen *
Enlarge letters A A Downsize letters A ACompared to 2010 has the attention and the friendliness of the service front desk (the first impression) decreased. During the construction work should not be occupied the floor (with us it was the floor 1, just next to the building site). In the wellness area, we need a cooler room, which is closer to the sauna area. Still, the possibility for relaxation with a view very well. Fitness room a bit crowded, more space would have been better. Otherwise, we would like to come back to relax.
* This hotel review was originally written in German by Jan. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Jan,danke für Ihre Bewertung und die damit verbundene Zeit die Sie sich genommen haben. Ihre Äußerung zur Freundlichkeit unserer Mitarbeiter am Empfang betrübt mich sehr. Ich habe aber bereits mit den zuständigen Personen gesprochen um dahingehend den Service zu verbessern.
Mein Team und ich würden uns sehr über einen erneuten Besuch freuen, um unseren erstklassigen Service unter Beweis zu stellen.
Ihr
Uwe Hanusch
und sein Team vom Maritim Hotel Kaiserhof
Additional info concerning your hotel review Maritim Hotel Kaiserhof Heringsdorf
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | TUI |
