New year's Eve 2011

Hotel review Maritim Kurhaushotel

by Bruno2011-12-012.83333333333

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The review was read 249 times.

From: Germany
Age: 56-60
Travel time: in December 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.4

New year's Eve 2011 *

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Bathroom very halomy village, chaos when we left, because one of the two lame Auftüge was broken. New year's Eve feir left a lot to be desired; no atmosphere, Dozier DJ, small provisional dance floor; all in all, a big disappointment.

* This hotel review was originally written in German by Bruno. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  2.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.3
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

3.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Hotelier's comment

Wir danken Ihnen für Ihre Bewertung. Selbstverständlich ist es unser Bestreben, unseren Service stets zu verbessern und mit Ihren offenen Worten tragen Sie dazu bei.
Der erste Eindruck ist meist der Entscheidende: Umso mehr bedauern wir, dass Sie bei der Silvesterfeier und bei Ihrer Abreise Anlass zur Kritik haben. Bitte seien Sie versichert, dass wir die Abläufe nochmals hinterfragen werden und ganz bestimmt können wir unseren Service in diesem Bereich noch optimieren.
Vielen Dank für Ihre offenen Worte. Wir hoffen, Sie schon bald wieder in einem unserer Maritim Hotels begrüßen zu dürfen.

Katharina Otto
Verkaufsleiterin

Additional info concerning your hotel review Maritim Kurhaushotel

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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