Marriott's Club Son Antem
Hotel review Marriott's Club Son Antem
Age: 36-40
Travel time: in October 10
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.6
Marriott's Club son Antem *
Enlarge letters A A Downsize letters A AAfter we already 3 10 months in advance the stay have reserved information and also our desires and several times, nothing was working. We left our complaint charged with 'at your service', but for days nothing happened. Only after repeated complaint has a manager when we reported, in turn the matter with the finance director had to pass, since he was manager can't decide...!
after 10 days, the matter( for example cleaning of the rooms, no hot water in the shower or in the SPA, bad Internet access, no light on the street and so on) not customer service oriented and speedily resolved to our satisfaction! Typical global group, where only the profit and not the customer. A tip to all: after Mallorca and enjoys a hotel outside of son Antem.
Pictures/Videos to hotel review (Click picture to enlarge!)
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Marriott's Club Son Antem
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
