archived Hotel review Matheo Villas & Suites

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by Tina2009-08-012.91666666667
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Member since 9/22/09
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5 von 7 User (71%) finden diese Bewertung hilfreich.
From: Germany
Age: 26-30
Travel time: in August 09
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.5

Nice hotel, service bad, only breakfast! *

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Overall the hotel was good. We had a good location of the room. But next time I would only book with breakfast included, I loved the dinner almost never promised. There is only a set menu, so no choice and you had all paid, then it was rather bad for people who don't eat everything. There is as starter soup, the true do not bad, then it is "gone way" at breakfast for example milk and eggs. The 2 . Day was the bread for breakfast from 9 :45am, it was too late but it was supposed to which aufzubacken, as was the end at around 10pm. ( maybe even 5 minutes. Before! ) We complained and from there a so bad atmosphere, we everytime we pointed out on a bit mocked were. They wanted to give us not more greet were very ignored! With review you can't avoid! Also when we wanted to ask the front desk for a quad, we received only a rude reply! The key at the front desk is also rather bad every person had access to the keys! The distance of about 800 meters to the beach is acceptable as that it could be very quiet in the hotel and the party life don't hear any. The party goes on the there is a bit steep, so if you want to go boozing or sex, this is the place! But there are a few minutes away a quieter area ( in Sissi).

* This hotel review was originally written in German by Tina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      3.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    3.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Matheo Villas & Suites

What type of room did you review? Double room with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Rather poor
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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