Hotel Okay, service was chaotic

Hotel review Mercure Hotel Bad Homburg Friedrichsdorf

by Frank2010-10-013.16666666667
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Member since 1/8/08
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From: Germany
Age: 41-45
Travel time: in October 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 3.8

Hotel Okay, service was chaotic *

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Check-in at a hotel, competent and friendly. Rooms up to minor flaws okay. The bathroom is really too small, on the toilet, you could get the door in front of the head. Shower instead ' tub would be preferable.

Breakfast buffet (if you're up creates 9:00 A. M.) always good and sufficient. After that, service, in spite of a sufficient number of tables in the buffet and the tables to reset in time, that is, tables dirty and without silverware, cups, plates, etc. if you want it to get even more grim looked...!

Price for double room at the weekend okay. Otherwise very nice hotel.

* This hotel review was originally written in German by Frank. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

3.3
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Mercure Hotel Bad Homburg Friedrichsdorf

What type of room did you review?	Double room Superior with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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