archived Hotel review Mercure Hotel Bad Homburg Friedrichsdorf

Profile picture Eike & Jana
by Eike2008-03-013.33333333333
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4 von 5 User (80%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in March 08
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 4

Seminar Hotel-pleasant catering service *

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The Mercure Hotel bad Homburg friedrichsdorf has eight floors with 125 rooms. They are a bit getting old, but comfortable and contemporary furnished. The shower/bathroom is very cramped. The mirror (bedroom and bathroom) were not cleaned! The rooms and hallways are carpeted.
The staff at the front desk could be more friendly, but our reservation worked well. The door lock was on the second day not open, so I had to go back to the front desk, to re-program the map. That happens quite often before! But there was no apology. Restaurant/breakfast room, meeting rooms with state-of-the-art technology and bar on the ground floor. In the upper price category. In the basement there was a small pool, bowling alley, as well as a rustic small pub.
Buffet breakfast adequate, lunch and dinner were delicious. Service very attentive.

* This hotel review was originally written in German by Eike. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Mercure Hotel Bad Homburg Friedrichsdorf

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Kein Veranstalter

Was the review helpful for you? Yes No


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