A further two weeks reserved canceled

Hotel review Mercure Hotel Bensheim

by Veronika2010-09-013.16666666667
Read the other contributions

Member since 8/9/09
Want to ask me a question?

The review was read 1368 times.
1 / 2 User (50%) finds this review helpful.

From: Germany
Age: 19-25
Travel time: in September 10
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.8

A further two weeks reserved canceled *

Enlarge letters A A Downsize letters A A

Had the feeling of being in a better youth hostel. This impression also the breakfast room.
Some of the breakfast staff could not have a good morning.
At the cereal containers stuck leftovers from the day before. On one day there was not even fresh dishes at breakfast.
The toilet flush work of three, only one time, not the other two times.
The carpet in the room looked, as if he were partly not been cleaned.
Very bright colors.
No mini bar, no free internet.
The service was above average. The quality and the hygiene can still do better.
In contrast to previous reviews, I thought it was relatively quiet in the hotel. The windows are good, so the train, which runs directly next to it, as well as the traffic of the street, where the hotel is located, could hardly hear.
The hallway doors were only, but they can be closed quietly.
The hotel is relatively centrally located. In the same building there is a restaurant and a bar.
Right next door is a Aldi.
The train station is about a mile away.

* This hotel review was originally written in German by Veronika. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  3.0
  Suns
Location and surroundings

5.3
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Mercure Hotel Bensheim

What type of room did you review?	Single room with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

Print review