Mercure Hotel Duisburg City
Hotel review Mercure Hotel Duisburg City
The review was read 1274 times.
From: Germany
Age: 31-35
Travel time: in December 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 4.2
Age: 31-35
Travel time: in December 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 4.2
Bad service, lack of hygiene *
Enlarge letters A A Downsize letters A AHair various art in the bathroom, rust on the taps and after a complaint at the front desk no response and help. A broken elevator on arrival, rather unfriendly staff at the front desk. All of this is unworthy of a hotel of this category! Sausage and cheese on the breakfast buffet were old (dark edges, the corners of the slices of cheese have dried upturned and on the second day the selbsen!). Structurally and the location was good city center hotel-the staff is endeavored.
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* This hotel review was originally written in German by Jens. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Mercure Hotel Duisburg City
| What type of room did you review? | Shared room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
