Pleasant place to stay, but for four stars?

Hotel review Messehotel Europe

by Katja2011-05-013.58333333333
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From: Germany
Age: 31-35
Travel time: in May 11
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 4.3

Pleasant place to stay, but for four stars? *

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Decor in the years come unfortunately already something. Dated and depressing dark decor (dark green cabinets and black doors!). Cigarettes fire stains on several times in the rooms. Sink drain was clogged, so something should not be what by four stars. Televisions are outdated and no good picture.

Positive: breakfast was absolutely OK, dinner was good, minibar available, room large desk to work available, service and cleanliness are very good. Was already twice over there. Both times requested quiet room, therefore no great view (sort of back), but really very quiet room received.

* This hotel review was originally written in German by Katja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.8
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  6.0
  Suns
Gastronomy

4.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

2.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.8
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Messehotel Europe

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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