Great location, bad food

archived Hotel review Mövenpick Resort Hurghada

by Sabine2009-01-013.41666666667
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Member since 6/18/08
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The review was read 787 times.
1 / 4 User (25%) finds this review helpful.

From: Germany
Age: 41-45
Travel time: in January 09
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.1

Great location, bad food *

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The location of the hotel is really great. Not too far from the airport you are quickly in town. The hotel is very nice. We were disappointed with the all inclusive service! The lunch could only be taken in the restaurant of the main building, the beach restaurant you had to pay for. That was not good! And variety in the menu for lunch there weren't any. Not a buffet, there was only either meat, fish or chicken and always with vegetables and rice. So after a week I hanging out the really jibe. Complaints didn't work. The front desk had it not understand and the travel agent didnt care at all. The fish restaurant even had completely closed because not enough guests were there.

* This hotel review was originally written in German by Sabine. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.2
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

4.7
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Mövenpick Resort Hurghada

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	Thomas Cook

Was the review helpful for you? Yes No

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