Mövenpick Resort & Spa El Gouna
Hotel review Mövenpick Resort & Spa El Gouna
The review was read 836 times.
0 von 1 User (0%) finden diese Bewertung hilfreich.
0 von 1 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 31-35
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.5
Age: 31-35
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.5
Nice plant *
Enlarge letters A A Downsize letters A ABeautiful area, no real beach (too many stones, gravel, rough sand), fitness rooms were very small and very old, the staff was unattentive in the restaurant (10 minutes wait until you are asked what you wanted to drink, food is too slow refilled
* This hotel review was originally written in German by Ruben . Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter RubenBesten Dank fuer Ihre Bewertung. Es freut uns, dass Ihnen unsere Anlage gefallen hat. Wir haben Ihre konstruktiven Kritikpunkte bezueglich unaufmerksamen Service im Restaurantbereich zur Kenntnis genommen und werden umgehend die noetigen Schritte zur Verbesserung einleiten. Gerne hoffe wir, Sie bald wieder einmal in unserem Hotel begruessen zu koennen.
Brigitte Gobran, Public Relations Manager
Additional info concerning your hotel review Mövenpick Resort & Spa El Gouna
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | TUI |
