Motel One Hamburg-Alster
Hotel review Motel One Hamburg-Alster
by Alexander2011-12-013.25
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Member since 12/5/11
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The review was read 539 times.
From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.9
Age: 51-55
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.9
Hardware great, Software weak *
Enlarge letters A A Downsize letters A AThe staff in the lounge for a little peace and quiet it pays attention to it, if the non-smoking ban on smoking not comply. The advance payment on the check-in and in the bar you feel like you are a potential Dodger-and it is also more than annoying, if you are in the main lounge for everyone to order a drink/wallet pull the credit needs.
* This hotel review was originally written in German by Alexander. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Vielen Dank für Ihre Bewertung und die Beurteilung Ihres Aufenthaltes. Wir haben auf die Kommentare unserer Gäste reagiert und alle 460 Zimmer mit sogenannten Fenstersperren ausgestattet. Ab sofort ist es nicht mehr möglich, die Fenster komplett zu öffnen, alle Fenster können nur noch gekippt werden.Ihre Kommentare bezüglich unserer Früshtücksleistung habe ich mit dem Personal besprochen und entsprechende Schulungen eingeleitet.
MfG
C.Hahn
Manager
Additional info concerning your hotel review Motel One Hamburg-Alster
| What type of room did you review? | Single room Best price with view City |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
