Naturhotel Waldruhe
Hotel review Naturhotel Waldruhe
The review was read 599 times.
From: Germany
Age: 41-45
Travel time: in January 12
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 3.7
Age: 41-45
Travel time: in January 12
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 3.7
Quiet location, rest average *
Enlarge letters A A Downsize letters A AWho is satisfied with mediocre, come here to its cost. A four-star hotel unfortunately it is not. We had booked half-board and all our table was always a set with salt, pepper, and Zahnstochern Maggi. Maggi! Without words. That does not fit in with 4-stars.
* This hotel review was originally written in German by Andrea. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski lift
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Es tut uns sehr leid, dass Sie Ihren Urlaub bei uns nicht richtig genießen konnten, da Sie anscheinend nicht zufrieden waren, das uns aber etwas wundert. Unsere Familie und Mitarbeiter sind stets bemüht, die Wünschen unserer Gäste zu erfüllten und einen wunderbaren Aufenthalt zu bescheren. Sie hatten aber keine Reklamation oder Beanstandungen vor Ort und deshalb bedauern wir es überaus, daß unser Ziel hier leider wohl nicht erreicht wurde!PS: Maggi ist fürs Frühstücksei gedacht..... viele unserer Gäste hatten diesen Wunsch!
Additional info concerning your hotel review Naturhotel Waldruhe
| What type of room did you review? | Shared room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
