Onyria Claros Resort & Spa Hotel
Hotel review Onyria Claros Resort & Spa Hotel
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10 von 11 User (91%) finden diese Bewertung hilfreich.
Age: 41-45
Travel time: in June 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.1
For the second time carpe diem! *
Enlarge letters A A Downsize letters A ASince we were there for the second time in carpe diem were, we can say that this hotel in some areas has deteriorated. But may also has to do with the structure of the guests. At the beginning of of June this hotel was almost exclusively in Bulgarian and Romanian authorities. Furthermore, 20% German, Dutch, French, Turkish and 10% of Belarusians. What happened, the staff of the hotel always tried hard, was very friendly, but frequent also was quite overtaxed.
Worth mentioning is the new Guets relations centre. Call downstairs and complaints were in a flash fixed. You can't necessarily holiday expect, the hotel staff LTTE speaks German, but with English it worked very well. Also didn't harm, if you ' thanks' to Turkish says.
With the room cleaning we were fully satisfied and the toilets in the entire hotel area were very clean.
To mention still was the new big beach bar and converted fish restaurant. The beach was widened over the winter, however, sometimes' reserve ' announced. One also wonders why everywhere ashtray on the beach, if using.
The quantity the food in the main restaurant has unfortunately deteriorated. If I every day half would have thrown away, I would have no desire to cook!
The biggest shortcoming is however the condition of the lower rooms. About 14 months bungalow after opening already in many places the mold from the walls.
If you are not in the bungalow and not in June, And July August there is, then this hotel is to be recommended though.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Dear BattistaFirst of all we would like to thank you for the opportunity of hosting you Onyria Claros Beach&Spa Resort during your last stay in Turkey.
It was with great pleasure that we received your valuable feedback regarding your experience in our Resort and the service received from our staff.
Our guest’s comments are very important to us to improve our service.
We are looking forward to welcome you again in a near future.
Please feel free to contact us for any additional support you may need.
Kind Regards,
Onyria Claros Management
Additional info concerning your hotel review Onyria Claros Resort & Spa Hotel
| What type of room did you review? | Double room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
