archived Hotel review Palm Royale Soma Bay

by Annette2011-10-014.58333333333



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From: Switzerland
Age: 46-50
Travel time: in October 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5

Nice Hotel, nice staff = happy family *

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The hotel pleased us very well. Spacious rooms, good food, also all inclusive were told very clearly, which was included and what was not, the pool and the beach were very clean and the staff is extremely friendly and convival and most of the staff spoke good English and a little German. For kiting it is in a great location, as you can get to on foot in two minutes in the surf and kite station is. A shame, that it has a reef nearby, but the drive with the glass bottom boat and the snorkeling from the boat to different reefs we enjoyed. We will spend our holidays again in this hotel.

* This hotel review was originally written in German by Annette. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Palm Royale Soma Bay

What type of room did you review? Family room with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? JT Touristik

Was the review helpful for you? Yes No


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