It is not worthwhile for groups.

Hotel review Park Hotel Schloß Rattey

by Sabine2010-11-013.33333333333

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The review was read 354 times.

From: Germany
Age: 46-50
Travel time: in November 10
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4

It is not worthwhile for groups. *

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It is not worth. We wanted to spend 2 days with friends. When we arrived we found a locked announced hotel. 12 :00 hours with the opening of the restaurant was responsive and we were able to check in, while in the foyer was cleaned nor the parquet loudly. Our room was very attractive, but icy cold. We felt welcome in any way. The only ray of hope: a spot and the Weinbergbegehung were very amusing and very entertaining. The common dinner a la carte turned out to be fiasco out. The food was so bad that we decided then we had to complain about. The ( very young) service staff was very friendly, but with this huge review (more than half of the 20 guests were very dissatisfied) desperately swamped.

* This hotel review was originally written in German by Sabine. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

not rated
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.8
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.8
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.3
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Park Hotel Schloß Rattey

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

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