Disappointing

Hotel review Pension 1554

by Helmut2010-09-012

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The review was read 329 times.
2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: >70
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.4

Disappointing *

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So rude as the GF Mrs K. had treated us as guests, we have never experienced anything like that before. When guests we wanted to visit the restaurant in the evening. We were greeted with the words: 'I have no space, you must go back.' at a four-table, with two persons occupied, gave us the guest, there to take his place. We declined, since these rude remark made by the manager had snubbed. Then came from the GF the Zusatzbemarkung, 'you can check Yes, if you can't handle that' as it was after 18 hours, didn't want to find another hotel and stayed there for one night and necessity but left the next day.

* This hotel review was originally written in German by Helmut. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

2.5
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Pension 1554

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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