Absolutely not to be recommended!

archived Hotel review Pension am Goethehaus

by Margret & Rü...2009-09-012.08333333333
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Member since 10/5/09
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From: Germany
Age: 56-60
Travel time: in September 09
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.5

Absolutely not to be recommended! *

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A badly managed hotel. Overstrained staff. The owner is not present. The Geschäftpraktiken are out of the question ... Details to write would go beyond the scope. We went to the tourist info with our complaint's reponse. The very good location of the house makes unfortunately not make up for the real shabbiness of room. Not let the photos on the internet "classic".

* This hotel review was originally written in German by Margret & Rüdiger. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.7
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Pension am Goethehaus

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

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