Pentahotel Kassel
Hotel review Pentahotel Kassel
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Age: 36-40
Travel time: in July 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.1
Enough for two *
Enlarge letters A A Downsize letters A AI went to the Jui Penta Hotel Kassel beginning, since I was in a seminar at the HLFS stayed and do not want to the rooms of the school had. In retrospect, I think, that I was in the former would be well cared for. The hotel is located right next to the train station wilhelmshöhe, the connections to the traffic in the city from here are of course you can't beat it. In the immediate vicinity you can go shopping, some very good restaurants are also to be found. The Hessen thermal baths is reachable in a matter of minutes. The room (605) was very small, the bathroom tiny total. That annoyed me, since I through the hotel's website and reserved a king room Penta then a mini cell matrimony (or the standard rooms are small?). But as I was only there to sleep and a standard room was the same price, I have not complained. The breakfast as I did not used the bar. I am a bit bothered me was the fact, that the bar at the same time the front desk and at the bar guests around the talks at the check-in/check-out received. Since I do not have a bit of discretion. In short: I'd recommend this hotel only partially further. For a longer stay, I believe it is not suitable.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Hotelgast,Vielen Dank das Sie sich die Zeit genommen haben Ihren Aufenthalt im pentahotel Kassel zu bewerten. Es ist für uns sehr wichtig zu wissen, wo wir uns noch verbessern müssen – Ihre Meinung hilft uns sehr dabei.
Aus Ihrer Bewertung entnehme ich, dass Sie Ihr letzter Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Sein Sie versichert, dass wir insbesondere bei An- und Abreise unserer Gäste sehr diskret mit allen personenbezogenen Daten umgehen. Es besteht zudem auch die Möglichkeit die 2. Check-In Station zu nutzen.
Um eine schnelle und zufriedenstellende Lösung für Sie zufinden, bitte ich Sie um Kontaktaufnahme unter daniel.pahl@pentahotels.com
Es ist mir bewusst, dass wir das Erlebte nicht ungeschehen machen können.
Wir würden uns dennoch sehr freuen, wenn Sie uns mit einem Ihrer nächsten Aufenthalte die Möglichkeit geben, Sie vom pentahotel Kassel zu überzeugen.
Mit freundlichen Grüßen
Daniel Pahl
Hotel Manager
pentahotel Kassel
Additional info concerning your hotel review Pentahotel Kassel
| What type of room did you review? | Single room Standard with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
