Hotel review Playa Esperanza Suites

by Michel2011-06-013.5



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From: Switzerland
Age: 31-35
Travel time: in June 11
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2

Never again!

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Horrible! After staying in Esperanza Park last summer (highly recommend!) the rooms here were still in 1970's mode with avacado colored kitchen, stained carpets, small balcony, no real hanging stand for swim suits and towels, and the room stunk like backed up septic systems. We were lucky enough that we were able to change into a renovated room (there are only 2 on the ground floor) which made us slightly happier (still stunk of backed up septic system!).

The TUI catalog has pictures of Esperanza Park for this hotel (which I pointed out to the TUI lady)- complete false advertising! Hope this helps someone in the future!


Hotel review in categories

  • Hotel in general
    open close
    2.3
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Playa Esperanza Suites

What type of room did you review? Apartment Standard with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? TUI Suisse

Was the review helpful for you? Yes No


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Reviews for Playa Esperanza Suites, Playa / Platja de Muro will help you evaluate and rate whether Playa Esperanza Suites in Majorca is the right hotel for you to spend your holiday in.

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