Playacapricho Hotel
Hotel review Playacapricho Hotel
by Marion2010-11-012.33333333333
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Member since 9/21/09
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The review was read 1456 times.
3 von 4 User (75%) finden diese Bewertung hilfreich.
3 von 4 User (75%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in November 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.8
Age: 46-50
Travel time: in November 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.8
Never again! *
Enlarge letters A A Downsize letters A APool area nice but dirty. Staff and reception was unfriendly and rude. Cleanliness of the room and the dining room was a disaster. Dishes lukewarm and unimaginative. One served oneself at the buffet between kitchen, maids and other staff. Impossible! This hotel lives only of its regular guests and Spanish transitory. The place itself and location, well worth a visit!
* This hotel review was originally written in German by Marion. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast,Vielen Dank für die Bewertung über unser Hotel. Anhand der Bewertugen sind wir in der Lage unsere Serviceleistungen, zum Wunsch unserer Gäste, anzupassen.
Ich bedauere, dass es Aspekte gab, die er nicht mochte, aber erlaube es mir ein paar Sachen, auf ihr hinzuweisen: das Personal des Hotels macht immer eine Anstrengung darin, mit Freundlichkeit zu unseren Gästen zu assistieren und das das Reinigen im Allgemeinen in unserem Hotel und unsere Kette bildet eins von den kennzeichnenden Merkmalen der unser wiederholender Klientenhöhepunkt, der viele ist.
Wir nehmen, beruhigt Notiz von ihren Kommentaren und mir ihm, dass wir an die Gleichen denken werden
Cristóbal Alemán
Gerente Playacapricho Hotel
Additional info concerning your hotel review Playacapricho Hotel
| What type of room did you review? | Double room with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Neckermann |
