Hotel review Porto Angeli

Profile picture mbreidung
by Michael2011-09-013.75
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Member since 7/17/11
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The review was read 482 times.
From: Germany
Age: 41-45
Travel time: in September 11
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.5

Holiday was very good; small drawbacks here and there *

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Area and hotel were good and we would highly recommend. Because the issues, are important for a holiday (restaurant, rooms, playground, beach (nearby), sport facilities, pool, (children) entertainment, etc.), were really great. We one or the other waiters, the plus side, it is not his dream. The staff at the reception was rather 'standard'. Helpfulness is something different. So we had asked, in accordance with the request of our online boarding pass print. Answer 'does not work!' -. It was also wrong of us a bottle of wine in the final (can) charged, but the handling of our objection/complaint was not okay. No word of apology or Sunday but with the reception one has to do anyway only on arrival and departure, therefore no reason not to go.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.7
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      6.0
      Suns
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Porto Angeli

What type of room did you review? Family room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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