Quellenhotel & Spa Heiltherme Bad Waltersdorf
Hotel review Quellenhotel & Spa Heiltherme Bad Waltersdorf
From: Austria
Age: 31-35
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2
Age: 31-35
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2
Not acceptable problems *
Enlarge letters A A Downsize letters A Avery dated. Unpleasant cold in the hallways. Heating pipes unpleasant especially in the rooms. I find this extremely unpleasant, because there is no relaxation in the room can arise.
* This hotel review was originally written in German by Franz. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundingsnot rated
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Franz,es tut uns Leid, dass Sie diese Erfahrung gemacht haben. Um dem geschilderten Problem technisch nachgehen zu können, bitten wir Sie, uns den Trakt in dem Sie gewohnt haben und die Zimmernummer unter der E-Mail-Adresse office@quellenhotel.at bekannt zu geben, da wir dieses Problem zum ersten mal vernommen haben.
Vielen Dank für Ihre Rückmeldung und herzliche Grüße aus der "Quelle der Ruhe".
Ihr Team des Quellenhotel & Spa**** Heiltherme Bad Waltersdorf
Additional info concerning your hotel review Quellenhotel & Spa Heiltherme Bad Waltersdorf
| What type of room did you review? | Suite with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
