Nice family hotel with friendly service

Hotel review Residence La Cappella

by Annemie2011-05-014.33333333333

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From: Germany
Age: 61-65
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.2

Nice family hotel with friendly service

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We had a very nice stay at the villa. We enjoyed the local specialities at the restaurant; dishes we normally would not order by ourselves in a restaurant tasted delicious.

The whole team was very friendly, cooperative and helpful.

Not to forget the very smooth balloon flight with chief Patrizio.

Hotel review in categories

Hotel in general

5.3
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  5.0
  Suns
Location and surroundings

not rated
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.3
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

5.5
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  6.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  not rated
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Residence La Cappella

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	No details
Which tour operator did you travel with?	No details